I used to be all about Mazda but this experience has made me think otherwise about the brand. I can’t be the only person to have experienced this. I work in tech and I’m def more proficient with technology than average people so I’m just wondering how the average person handles this. One guy there seems to know what’s up but my advisor kept saying that the updates must be done with a USB when the directions on mazdausa don’t say anything about that. They’re on Amazon for much less but they wouldn’t tell me whether that replacement would work.ĭealership 2 knew little else. They offered me a new SD card for 499.99. If the Toolbox app does not detects the VIN means your car did not write the card. If so, means the car recognized it and wrote the VIN to the SD. The folks at dealership 1 not only tried to overcharge but those guys literally knew nothing about the infotainment system and couldn’t explain how it’s supposed to work for the end user. Try to connect to a PC and open (download first) Mazda Toolbox software, look if the app recognizes the VIN of you car. It’s as though they put out version 1 of their software and never touch it again. Is there anything I can do to remedy this myself?Īs a rant, I can’t believe how difficult Mazda makes this. What’s my best option here? Does it make sense to let them “diagnose?” I’m tempted to just do the upgrade to Apple CarPlay and forgo maps. They want to keep the car till Monday when another tech can diagnose the maps. Today, Dealership 2 quoted $60 for an Infotainment software update after which the maps still isn’t working. Forums recommend to drive with SD card for 60 miles after which car should “rewrite” to card.Īttempted to repeat step 3 but got step 9 ad nauseum.Īfter that, I went to one dealership where they quoted $299 to diagnose the issue. I tried completely uninstalling and reinstalling the Toolbox software but it made no difference. Mazda software no longer recognizes SD card.Īttempted to reinstall files from desktop back to SD. Clinking on the Ok button the error box disappears but then clicking on the Toolbox icon again it runs through exactly the same Check for Updates process and comes up with the same error. Got “not enough free space on disk” error.ĭragged existing files from SD card to desktop. I downloaded the map update software Toolbox from Mazda USAīalked and rolled by eyes at the price to upgrade (seriously WTF). I removed the SD card from my car and put it in my computer’s SD slot. These are the steps I took to attempt the update: The Infotainment/navigation worked fine until recently when I attempted to update the maps since I relocated to an area where I’m not only unfamiliar but has also grown/changed rapidly in recent years and found the maps to be incorrect pretty frequently. I’ve had my 2014 Mazda 3 s touring since summer 2016.
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